Support

Contact support

Email lsl8315@163.com for help with Pocket DV or privacy questions. Include your iPhone model, iOS version, Pocket DV version and the steps that led to the issue.

Do not send your Apple Account password or payment card details. Only attach recordings if you choose to share them for troubleshooting.

Record and save

Tap START CAMERA and allow Camera and Microphone access. Choose CLEAN, DV-01 or CCD-06, then tap REC to start and stop. On Preview, choose SAVE TO PHOTOS to save a copy, or SHARE to use the iOS share sheet.

Your original recording remains in the app’s local Library. Save important clips before removing the app.

Camera, sound or Photos access

Open iPhone Settings → Apps → Pocket DV to review permissions. Enable Camera and Microphone for recording. If saving is unavailable, check Photos access and available device storage. Zoom, torch and camera switching depend on your iPhone hardware.

Included features and Pro

CLEAN, DV-01 and CCD-06 recording at 720p/30 fps are included. Pro unlocks VHS-88 recording, 1080p/30 fps and removal of Pocket DV branding. Camera styles are software effects. The app interface is currently in English.

Purchases and restoration

Use RESTORE PURCHASES in Settings or on the purchase screen with the same Apple Account used to buy Pro. Monthly and annual subscriptions provide access while active; Lifetime is a one-time unlock.

Manage or cancel subscriptions in iPhone Settings → your name → Subscriptions. For an Apple refund request, visit Apple’s Report a Problem. If options are unavailable, check your connection and choose TRY AGAIN.

Privacy

No account is needed to use Pocket DV. Recordings are processed on your device. Read the Privacy Policy for permissions, purchases and support-message handling.